Telkom Voice line installation

Hi, So I ordered the Normal R199 landline over the website,

A lady phoned me and arranged the installation for me, she also said that I must rather go with the R216 pm voice line then i wont have to pay for installation.

I agreed and we scheduled the installation.

I received my bill today (this is without even ever using the telephone line yet) R998.00

Yes, they are charging me R1000 for a line that they are advertising as R199pm.

I then contacted their online helpline. the women said that they cannot fix the mistake and I have to pay the amount.

I really feel that they need to pull up their socks because they are not in the golden seats anymore.

We have alternative options to choose from now.

Does anyone have advice?

I feel like cancelling everything that i have with telkom after this.

they can come and remove their line from my house if they want.

You cannot take advantage of your customers