AZ
Abs Z

1 reviews | Active since May 2018

02 May 2018, 17:24

Telkom - Voetsek!

I cancelled my Telekom line on 14 Feb 2018. The line was cancelled - high 5 dumb ****s - But alas here I am today on my 114th call to Telkom I’m the last 2 months to try and get them to release my line into the holding pool so the new ISP can pick up the line. Currently been holding for 12.36 min still no answer.

Telkom management and upper management, I’m not sure what grovel you crawled out of and what buddy you knew that shoved your CV to the top of the HR pile, but when you go home after each day - at exactly - 5pm and you think to yourself “have I been productive today, am I adding any value to society?” the answer should always be “No”.

Your staff are almost ALL unhelpful, unfriendly and entitled and that is not a reflection on them, it is a direct reflection of YOU.

I would never recommend Telekom you ANYONE. Don’t think you’ll be different, you will be one of the millions who have spent countless hours, of their lives on the phone to wasted.

Wena, Telkom, you’re not Monopoly anymore, business will dry up one consumer at a time, then you can join your SAA buddies drinking free refills at the Burger King!!!

0
Replies (2)
Telkom
Telkom's reply15 May 2018, 10:29
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

AZ
Abs Z's update17 Jul 2018, 16:54
Reviewer Update
NO ONE HAS BEEN IN CONTACT!!!! Its 17 July and you have STILL NOT RELEASED MY LINE!!!!!!!!!