Telkom Virtual Landline - ***********!!!!

I app**** for a virtual landline on 03/09/2015 that took me 2 hours at the benoni store to sort out. I collected the phone and sim card on 04/09/2015 that took 45 min. It is 22/09/2015 and i am still waiting for my virtual landline number. I have called the call centre last week was transferred 3 times with no result. I have tried yesterday and no one can help me. I have tried again this morning and after being on the phone for 38min, the third person i spoke to just put the phone down. I am currently on hold now for 32min and again i am holding on for someone to assist me, because no one in the call centre has a clue!!!! The last person I spoke to was Asanda and she said she is checking and I am still holding. Probably transferred me to someone else!!<br> <br> It seems that no one in Telkom is trained to do their job properly!!!! I am cancelling this contract and 5 cellphone contracts. Your service is PATHETIC!!!