Telkom very weak on servicep

It appears to me that Telkom does not want my business. I've been trying to chat with them about a fibre deal since November last year. On their website you request a call back, nobody calls. I've called all their advertised numbers ( ***) and ***) and various others, the recorded messages are either "Sorry the dialled number is busy" or "The subscriber you have dialled is not available at present.....". It is most frustrating, especially since many of us don't want to go to a store during this pandemic. Telkom really needs to improve its online presence and communication. So many companies like Dischem, Woolworths, Checkers, to name a few have risen to the occasion duri g this pandemic and offered their clients exceptional alternate service options, including several small companies who've stepped up to the mark, but Telkom you truly are PATHETIC on the service front.