Telkom - Very Very dissapointed !!! - will not renew my cellphone contract

Poor - My husband owns a business which he operates from his Telkom Mobile phone. We had this contract for the past almost 21 months - which we pay monthly by means of EFT.

All of a sudden - 2nd time round in two weeks that they suspend my husband's mobile line without any prior notice.

The second time round, the line was suspended on Saturday afternoon, 4th March 2018, without any prior notice - 8 hours later we received an automated call from Telkom Mobile notifying that if the bill is not paid within the next 48hrs the line will be suspended. This after the line has been suspende 8 hours prior to receiving this call.

We phoned Telkom Customercare, explaining that we are currently in the Freestate (where there are no Telkom Branches), busy dealing with the loss of a family member - and confirming that we did do an EFT 5 minutes prior to phoning them. We were told that unfortunately there is nothing that can be done - we will just have to wait and sit it out and that it will take anything between 5 - 7 working days.

THIS IS A BUSINESS CELLPHONE FOR CRYING OUT LOUD!!!!

Danie Munnick **********