wR
wayne R

1 reviews | Active since Oct 2016

05 Jun 2017, 13:02

Telkom very disappointing

<p>So I only had good things to say about telkom till today. I currently have 3 contracts with them I wetter apply for a laptop today which showed 349 × 24 months. But I go into the telkom shop in overport and I'm told it's x 36 months. I show the sales assistant the price online and he says he does not know what happened there. So I call telkom and explain it asked frame manager to call me and no one calls now I go online and they changed it to 399 x 36 months. Anyway telkom thanks for that you just lost a good customer soon as my 3 contracts are paid up in will change to new service provider. </p> <p> </p>

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Replies (2)
Telkom
Telkom's reply06 Jun 2017, 09:30
Official

Hello wsramiah

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.


Best regards,

Telkom
Telkom's reply09 Jun 2017, 10:59
Official

Good day

Trust you well.

Please be advised that the price is updated the R 349 was on special the normal price is R399 for 36mothns, we apologise for the inconvenience.

Kind regards

Ithabeleng

Telkom social media team

Best regards,