Telkom Very Bad unknowledgeable service
<p>Good day ! but not for me In February i sing contract with telkom Free unlimited from first mount I start have problem when I sing contract they is on promotion 50 GB high speed internet + unlimited slow speed + unlimited Telkom land line and mobile numbers and 3000min to rest mobile operators!!! the bigger contract On firs month my internet stop after First 10 days explanation some body used my internet on social (Whatsapp) during the night when my Rutter is off STRANGE and this repeat in march.<br /> 28 march I call Telkom to stop debit order I will pay manually for my 5 contract's and person from call center advise me to pay before first of April I log in Telkom page when I press pay you bill page become "Brocken service" anthill second of April when I pay one of my account but no second because again Brocken service on 4april success second account paid! on the end after so many call and reference numbers: ********** 6 ; ********** 4 ; ********** 6 .... and explant supervisor Sihle Mlambo ; Noluthando Madela and so many from call center the say I must pay penalty fee because my late payment " on the invoices is written pay before second of may " !!!!! I call Head office ********** 718 no answer still NO CERVICE </p>
Mrs Busi Shabalala
On 28 march I called Telkom to stop my debit order. I told them that I will pay manually for my 5 contracts and person from call center advise me to pay before first of April
TELKOM IS *******LY CHARGE ME REJECTION FEE AND STOP MY SERVICE
After Icalled telkom today 25 april 10;15PM they told me that my payment is not reflect on the system (payment date 2april ;R1406.36 Receipt N:7506 Ref N:72CRD020417 and 4april;R439.90:Receipt N:7857;Ref N:135GOC040417)
On my invoice written Due date second of may
Mrs Busi Shabalala
On 28 march I called Telkom to stop my debit order. I told them that I will pay manually for my 5 contracts and person from call center advise me to pay before first of April
TELKOM IS *******LY CHARGE ME REJECTION FEE AND STOP MY SERVICE
After Icalled telkom today 25 april 10;15PM they told me that my payment is not reflect on the system (payment date 2april ;R1406.36 Receipt N:7506 Ref N:72CRD020417 and 4april;R439.90:Receipt N:7857;Ref N:135GOC040417)
On my invoice written Due date second of may
Telkom ansfer:
Good day Evgeni,
Please note that as the customer you choose the suitable date for your debit order, if we did not get money on the date you have provided you will be liable for the Debit Order Rejection Fee.
We have validated your usage and all charges are accurate. Our records indicate no unusual data depletion.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Telkom ansfer:
Good day Evgeni,
Please note that as the customer you choose the suitable date for your debit order, if we did not get money on the date you have provided you will be liable for the Debit Order Rejection Fee.
We have validated your usage and all charges are accurate. Our records indicate no unusual data depletion.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Today 26 april 2017 still no servise
after all my proof bank statement automatic replay on email (paymet sucses)
my payment still not reflect on telkom sistem + one of my bill is double.
Company which just colect money from costumer 24/7 robery
Today 26 april 2017 still no servise
after all my proof bank statement automatic replay on email (paymet sucses)
my payment still not reflect on telkom sistem + one of my bill is double.
Company which just colect money from costumer 24/7 robery