TELKOM VERY BAD SERVICE DELIVERY!!!!

Telkom was supposed to come in and install our new line on the 15th of May. We were told that we need to stay at home the whole day. Which we did. No one arrived. Same thing happened on Saturday. Tuesday I called and a call centre agent named Monique said her superior would contact me to arrange another day before the close of business but still... No one contacted me. I took off work for those two days(retail) so that I can stay at home and wait for a Telkom technician. But no one came or bothered to send a SMS saying they won't be coming. Extremely unprofessional. I would not recommend anyone takes out a contract with Telkom. They are unreliable, unprofessional and extremely useless!!!!