1 reviews | Active since Aug 2017

08 Aug 2017, 12:51

TELKOM VERY BAD SERVICE

<p>Hi, i app**** for a telkom contract on the 25th July 2017 the consultant said to me that i should receive my order within a week, so i phoned them back on the 3rd of august and the consultant said to me that my order is packed and ready at the warehouse waiting for the courier, so nothing happened after that when i phoned in again on the 8th of August a consultant said SORRY WE DONT HAVE STOCK available, my frustration is beyond the max right now, they didnt have the decency to contact me to advice me on the status instead they just **** and left me hanging whenever i called in they just kept on saying your order is on the way, now for their incompetence i have to pay more for another phone that they do have in stock, why should i pay more when this is not my fault, & now i have to wait for another week , the first debit has come of my account already, i wish i knew what to do, at this point i am so frustrated , i would really like for something to be done.</p>

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Replies (1)
's update14 Aug 2017, 10:58
Reviewer Update

Hi, i just called Telkom this Morning and they said to me that my orders have been cancelled and nobody called me to inform me about anything, they don't have stock just like the first time, so i asked the consultant to check she said they do have stock not sure why it was cancelled, i had enough now.