1 reviews | Active since Jul 2018
TELKOM - UTTERLY ***********
I tried to cancel a Fiber service (change of ISP), and sent TELKOM all the documentation for the cancellation. I had to still pay for the line rental portion but they never acted on the request and kept on billing me for another year! I followed up multiple times re-sending emails to several different people at Telkom with no luck. Now I find out I've been blacklisted due to their INCOMPETENCY! ***? How can this even be legal!? Just another SOE being mal-administered and ran into the AFRICAN SOIL at the expense of every tax payer.
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Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a ?Private Reply? to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,