Telkom. Utter *******

Any way to rate 0 stars? Telkom has been spinning me in circles.. again. My service has been suspended by Telkom on 06/01/2020 because my account was in "arrears" of R203.27. I contacted Telkom countless times to sort out my issue and they could not help until payment reflected, stating it will be automatically reconnected. Payments reflected yesterday 09/01/2020 and my service was not restored automatically. I now am not in arrears but Telkom suddenly owes me R615, when i contact them now asking why it hasn't been automatically restored and now all of a sudden it isn't a billing issue but a system error and they can't reconnect me, i'll just have to wait until the incident is sorted. I find this highly frustrating, the level of incompetence at Telkom that is, not sorting out my issue, demanding a payment before service is restored when in fact it's Telkom that owes me money. I'm lost for words at how such a huge company can commit **************** and get away with it time and time again. Surely I'm not the only one