telkom usual sucky service, cannot get contract cancelled

<p>i took out a telkom mobile contract via the website, however once i received it, and the sim activated after two days, i could not pick up signal at my home. I had to go outside to pick up signal. I phoned the customer care and the technical department said i should cancel my contract as there is no coverage in my area. I should have been told this when i signed up but i was not told. He gave me number to call, which i tried immediately to call.. Waited 30 minutes and no one picked up. Phoned the next day, waiting over an hour no one picked up. Apparently they very busy over there. Tried later in the day and another 30 minutes of my time wasted. So i posted on their facebook page and twitter pages, hoping for some assistance. Now 5 days later, even they just keep promising. Case has been logged, passed on to cancellations, they working on it.. yadee yadee yada.. all nonsence being fed to me but now we have passed the 7 day cancellation period and my contract has still not been cancelled. Is there anyone, anyone at all .. even the janitor maybe at telkom that can possibly get the cancellation department to help me cancel this worthless contract?</p>