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Charles N

1 reviews | Active since Oct 2019

07 Feb 2022, 17:43

Telkom uses FALSE advertising.

I can't believe what I just witnessed. I ordered the Huawei Matebook D14 from Telkom with the following specs as stated on their website:

- Display: 14 Inch 2K FullView Touch Display - Storage: 8GB RAM and 512GB Storage - Platform: Intel Core i7 1165G7 Processor - Intel Iris Xe Graphics - Other: Carry Bag - Wireless Mouse

Looking for an i7 laptop for quite some time now, I immediately made the order and app**** online. Upon receiving the order, I opened the package and got all the goodies inside that was promised. Like the carry bag, wireless mouse and Microsoft Office subscription.

The specs of the device does not match the online description. Instead this is what I got:

Display: 14-inch FHD IPS Display (wrong) - Storage: 8GB RAM and 512GB Storage (Correct) - Platform: Intel Core i5-10210U Processor (wrong) - Intel UHD620 (wrong)

I would appreciate it if someone were to contact me about this issue, as I surely can't pay for something I did not order. This is false advertising.

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Replies (1)
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Charles N's update07 Feb 2022, 17:48
Reviewer Update
Oh and better yet,

the image on their website of the Huawei Matebook D14 matches that of the one in the despcription on their website, a light greyish one.

The one that I received is space greyish laptop wich is not the one being advertised on their website.

So even the image they are using, is false.