1 reviews | Active since Oct 2017
TELKOM USELESS USELESS USELESS X 10 000
Since last week Thursday I have been logging calls with Telkom SA 10217 , I have basically spoken to every call desk person there is to get Telkom to send out a technician to come repair my ADSL line at our company. I have received up to now about 4 ref numbers , excuses ranging from cap to line unstable, I have pleaded with them because we sell Vehicles thus 90% of my business is on the net and correspondence with FNI's , now they tell me they investigating the problem, as I am writing this short report the line has gone down twice! Its costing us money and it seems Telkom just gives a fig. My last ref nr is 3CVK011020 of the many many calls and wasted time spent on this flippen useless issue! Can someone from Telkom Management please fire a few useless people that keeps investigating threatening you with a call out fee but no call out is being attended too!!!!!!!! Telkom to my opinion is the worst option available! Please spare yourself a lot of frustration! And Telkom are welcome to call me *** Ill tell them gladly the frustrating service level they have....... ITS NOW MORE THAN A WEEK THAT IVE BEEN PLEADING FOR ASSISTANCE NOT ONE OF MY SALES PEOPLE CAN WORK!
I wish there was a method to blacklist these useless people for poor service that it affects their pockets like its affecting mine!
