Telkom useless Telkom

On the 9 December 2015 I completed the request on Telkom's website to disconnect our line and move it to our new home. With shock we had to find out two weeks later that our tel line and ADSL was never disconnected. We have visited your Cape Gate branch, made numerous calls from our cellphones but no idiot at Telkom can help us and allot of the times we are disconnected - ***<br> <br> Telkom we know you are part of the government but does that give you the right to be just as useless as them????<br> <br> Please get your act together and give use some decent feedback! The big problem in our country is that you don't have decent competition, rather privatice telkom because maybe then the service will improve. <br> <br>