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Gafsa O

1 reviews | Active since Mar 2018

21 Mar 2018, 14:07

TELKOM USELESS NON EXISTENT SERVICE PROVIDER

THE ONLY REASON WHY THERE IS A SINGLE STAR THERE IS BECAUSE I CANT POST A REVIEW WITHOUT ONE! TELKOM DESERVES NO STARS FOR THEIR ****PY SERVICE!! Absolute idiocy! Speechless honestly about how awful this service is. Waiting 15mins to answer the phone just to tell me that the department who was meant to phone me 3 weeks ago is off for the day and NO SUPERIOR who I can be referred too. I’m am ****ed with how poor this service is! Firstly I get overcharged by R2000 and their advice to me is to pay it and they will refund me when the problem is dealt with??? Are they even serious... this is blatant *******. I refuse to pay that much for a service that isn’t even worth the R599 a month after the R1400 deposit I already put down for the account in the first place! **** poor from telkoms side honestly. I am a paying customer who has never faulted on a single payment and my account gets suspended because of a fault on the administrations side??? What the hell! Now I have no phone service and WiFi? And I now have to use more of my money on data for my cellphone to deal with the problem!!! Sort your **** out telkom before you get shut down! NO BODY IS HAPPY WITH THE ****PY SERVICE YOURE PROVIDING!

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Replies (1)
Telkom
Telkom's reply16 Apr 2018, 08:26
Official

Hi gafsa-omar,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

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Regards
Garreth
Telkom Social Media Team