VM
Vernon M

1 reviews | Active since Apr 2014

09 Jun 2015, 21:39

Telkom useless move and vote with your pocket

Sick of waiting for Telkom to listen to there customer. No move from Telkom to better there customer service. if you have a problem and need help it takes days and hours to get through to customer service. 1 hour and 40 minutes still waiting for an answer. Guys move to MWeb cheaper service provider and your call will be answered in quick time. Telkom is no longer the only player.

0
Replies (1)
Telkom
Telkom's reply10 Jun 2015, 09:47
Official
Hello BigV,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our Technical department and feedback will follow.
***

Regards
Frank Mkwa****
Social Media Team