1 reviews | Active since Jul 2013
Telkom useless *********** staff
<p>i gave appropriate notice to end my 24 month contract in November last year, but come January it was not canceled and not one, but two debit orders came off!!!! I submitted all documents required to cancel in November. I visited Telkom Potchefstroom on 10 January, the manager Darrell NELL assured me that it would be cancelled and resubmitted the cancellation documentation. Andy ford from the dispute resolution in east London made promises on the 16th that the cancellation had been done, and that all money post 2nd Jan would be paid back. He even put it in an email to me confirming so. Now on the 7th of February I am again debited the 429!!! I go into the store in Potchefstroom and Darrell NELL, the manager tells me it is not his problem! Whose problem is it! I cancelled my contract in November!!! Stop taking my money, cancel it and leave me alone!!!!!! Will NEVER make use of any Telkom service again!!!! Useless at all levels. </p> <p>Now they called me to ask why my payment didn't go through? Are you serious.</p> <p>posted this originally a week ago, absolutely no response from Telkom.</p> <p> </p>
We sincerely apologize for the delay.
We will follow up with our team and revert back to you.
Your reference number is AI***.
Regards,
Busi
Telkom Social Media Team
***
We sincerely apologize for the delay.
We will follow up with our team and revert back to you.
Your reference number is AI***.
Regards,
Busi
Telkom Social Media Team
***
