1 reviews | Active since Nov 2015
I need more data on my adsl. I went onto Telkom website (as they are my service or lack of provider) and filled in all sorts of enquirers for someone to call me back. Never happened. In the meantime I contacted Afrihost and within 5 minutes had everything in motion. All I had to do was contact Telkom to migrate my adsl into a holding section where Afrihost would move within 2 to 3 days. Telkom then in their wisdom cancelled my whole line. We spoke to them on 3 seperate occasions confirming that only the adsl would be disconnected but to not avail. This morning I had a phone and adsl and now I have nothing. I have to now apply for a new land line!I visited the Hatfield branch and after getting no help insisted on speaking to the supervisor. She came out very aggressively and none too helpful. Even thought the call centre had made a mistake .... it is me who will now suffer. <br> My suspicion is that I am now made to \pay"for moving from Telkom to Afrihost. So... word to the wise. If you ever think about migrating from Telkom as your service provider prepare yourself to wait 30 days \""punishmnet\"" time."""
Best regards,
Best regards,
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