Telkom useless bunch

<p>I have emailed a letter to icasa.</p> <p> </p> <p>Telkom was suppose to do new installation on wednesday, after I physically confirmed twice over the phone and they send me a sms to confirm as well. No technician arrived on Wednesday so I phoned them again and they said a hour after I phoned the previouse day the technician log a call to say dates have changed to the 10.01.2017. They say installations can take 14 - 21 days!! Well if I have to wait untill the 10th it will be over a month. I have spoken to 3 different people today to try and understand how come they confirmed to do installation and the jusst change their mind? One person said to me according to the system I said it was a in convenient time for them to come. BULL**** I work from home and followed up on installation how many times. Those people all work on the same system but each of them have different stories and then they speak to you like you are a idiot that doesnt understand! But they fail to explain how can they just change there mind about my installation a hour after they confirmed with me! I am over telkom!!! </p> <p> </p> <p> </p>