EV
Eben V

1 reviews | Active since Jan 2016

24 Jan 2016, 14:18

TELKOM USELESS AS USUAL

I am seriously so fedup with Telkoms Lies and excuses it makes me wanna rip out their line and go wireless.<br> <br> Here is a my issue(s):<br> <br> I have had a 10meg line with them sins 2009,might even be earlier.Anyways...all went great with very little or none issues whatsoever..... till about 2014 then my nightmare started.<br> <br> My connection started dropping continuously for no apparent reason then it just pops back up.....ok happens once in awhile...i can live with that...<br> Couple of months go past....got worse every evening connection dropping then doesn't reconnect ,sometimes for hours on end...logging faults like its going out of fashion.<br> About mid 2015 found that my 10meg i use to get is non existing anymore and have to settle for 8 megs still disconnecting at times......<br> Late 2015-Present.....found that connection is stable but it can't handle all my pcs,tablets,phones like usual...like there is not enough juice to go around..mkay let me check.....I AM ON ******* 3.6 MEGS...is that how you fix my line?By trying to drop my connection speed hoping that i wont notice...then send me SMS's telling me my line is good..BS im paying for 10 but getting 4.....so lairs and ******* ..

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Replies (1)
Telkom
Telkom's reply24 Jan 2016, 23:55
Official
Hello MadroX,

Thank you for making contact with us. We apologise for the frustrations you have experienced.

This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.

Kindly confirm the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.

Your reference number is: SM191983


Regards
Tumelo
Telkom Social Media Team

Best regards,