Telkom useless as usual

I guess it doesnt even matter what I write here, as these guys pride themselves in being the most useless service provider in this country. My ADSL line has been off for almost two weeks now, they said it will be fixed in 24-48 hours. Nothing. Not a beeping message from them, I have to call daily and the useless people just tell me that I will get an sms. What the H is wrong with this company's technicians? Stop picking your noses and do your job for crying out loud. I am running a business and you are costing me money. I can assure you I will reverse the debit order this month until you credit me back for the time your useless agents ignored my fault. You have absolutely no common sense and cannot think for yourselves, it is not acceptable to leave someone without data for 2 weeks?! This is a remote fault but you cannot get of your lazy behinds to do something about it, so I will. I will retract my debit order and if you want to come at me come, I am ready for you!