TELKOM USELESS AS USUAL

Our business line was hit by a direct lightening strike on Sunday 25 January 2015. We reported the problem on 26 January 2015 under reference number 447CRZ260115 and received an sms to say that it would be seen to in 2 days! Really? We then reported it again and again and finally escalated the complaint - twice I might add! Still Telkom does nothing. However, at the end of the month, regardless of whether you have a line or not, they demand their payment or else! Well, we say this - want your money? Repair the problem. Telkom certainly lives up to the millions of complaints that they are useless at service and useless at repairing any problems within the time constraints they give themselves! Shame on you. You are bullies and you're greedy but won't do anything for your customers! You ought to be ashamed of yourselves for the way you treat your customers without whom you would have no business - think about it!