PvdL
Paulynie van der Laan
1 reviews | Active since Mar 2009
10 Mar 2015, 09:33
TELKOM USELESS AS ALWAYS
On 13 January 2015 I went to the Centurion branch to cancel my account. On 27 January I received an invoice for R187.01 which I paid. On 15th February 2015 my husband went in to the same branch and spoke to Carly Rantsieng to once again cancel the account as we received another account for over R700 (which is totally absurd as I cancelled my account). She sent an email to Gordon Mackenzie to request urgent attention BUT surprise surprise - nothing happend. <br> Today 10 March 2015 I once again received a sms saying my account is in arrears to the amount of R765.90. Which is absurd as my account should have been cancelled by now.<br> PLEASE CANCEL MY ACCOUNT *** as I am not prepared to pay any monies as this is at no fault of my own.<br>
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Telkom's replyOfficial
10 Mar 2015, 10:55Hello onlyme99,
Thank you for making contact with us.
Be advised that we will have our cancellations team address this matter as urgent and assist further with your request.
We do apologise for the delay caused.
Your social media reference: SM95153.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Thank you for making contact with us.
Be advised that we will have our cancellations team address this matter as urgent and assist further with your request.
We do apologise for the delay caused.
Your social media reference: SM95153.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Best regards,
Telkom's reply10 Mar 2015, 10:55
Official
Hello onlyme99,
Thank you for making contact with us.
Be advised that we will have our cancellations team address this matter as urgent and assist further with your request.
We do apologise for the delay caused.
Your social media reference: SM95153.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Thank you for making contact with us.
Be advised that we will have our cancellations team address this matter as urgent and assist further with your request.
We do apologise for the delay caused.
Your social media reference: SM95153.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
***
Best regards,