Telkom Useless!!!

I am now tired of Telkom, i app**** on Thursday 03/03/2016 for the special. My ref given from the last hello peter was SM208704, its almost a week later and still no call!!!! I called customer care on Monday to be told that i WILL DEFINITELY recieve a call either Monday or Yesterday. Still Nothing.<br> <br> I called customer care today to be told that i must phone sales again and find out about my application. A.) Why must the customer follow up when they told the customer to apply online?? B.) How would telkom like ANYBODY to get through when they land up holding for an hour at a time to get cut off????<br> Then the lady helping me says you must understand we have 51 people holding for sales. Fantastic so i'm sure you have more than 10 people in a sales centre?<br> <br> Secondly the customers that app**** when the deal first came out must just take a back seat because they not important according to customer care, because the lucky few that do get through to sales get put in first.<br> I would not like another refernce from Telkom, i would like an actual answer!!!