EVdW
Elise Van der Westhuizen
1 reviews | Active since Nov 2018
07 May 2020, 12:28
Telkom Useless
The Manager at Telkom. I am trying for days to get through to Telkom to cancel our ADSL line - because the internet is mostly off line. I am battling to get through. The phone is just ringing and ringing. Please can you supply me with an email address? Or perhaps I should just complain on HelloPeter online. Lets see how long I am going to get any response from you. Ref: *** - Line 035 - *** . We still want to keep our line - Telkom must just cancel the ADSL Amount R372-81 plus vat. You can contact me on *** or email *** It is a business line under Dr CS Greeff and Associates
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Elise Van der Westhuizen's updateReviewer Update
07 May 2020, 12:33 The Manager Telkom I have been making calls to cancel our ADSL only, we still want to keep the line only. So the amount of R372-81 plus vat should be cancelled on our account. The amount we then will pay should be R262-28 plus vat according to our statement from you, which I have also attached. Please can you cancel only the ADSL. The reason why is – Telkom’s service is pathetic. Most of the time we haven’t got Internet. I actually feel you should refund us, because I have been paying this amount every month – but most of the time we are off line. When reporting it – we have to wait for ever for someone to come out and check what is wrong. We are not happy with the service. Telkom doesn’t even answer my calls. Please cancel the ADSL with immediate affect. Please also acknowledge my email. Thank you. Kindest regards | Elise van der Westhuizen
| Praktyk Bestuurder
| Dr CS Greeff
| Praktyk No ***
| Tel: ***
| Fax: ***
| Email: ***
| Praktyk Bestuurder
| Dr CS Greeff
| Praktyk No ***
| Tel: ***
| Fax: ***
| Email: ***
EVdW
Elise Van der Westhuizen's update07 May 2020, 12:33
Reviewer Update
The Manager Telkom I have been making calls to cancel our ADSL only, we still want to keep the line only. So the amount of R372-81 plus vat should be cancelled on our account. The amount we then will pay should be R262-28 plus vat according to our statement from you, which I have also attached. Please can you cancel only the ADSL. The reason why is – Telkom’s service is pathetic. Most of the time we haven’t got Internet. I actually feel you should refund us, because I have been paying this amount every month – but most of the time we are off line. When reporting it – we have to wait for ever for someone to come out and check what is wrong. We are not happy with the service. Telkom doesn’t even answer my calls. Please cancel the ADSL with immediate affect. Please also acknowledge my email. Thank you. Kindest regards | Elise van der Westhuizen
| Praktyk Bestuurder
| Dr CS Greeff
| Praktyk No ***
| Tel: ***
| Fax: ***
| Email: ***
| Praktyk Bestuurder
| Dr CS Greeff
| Praktyk No ***
| Tel: ***
| Fax: ***
| Email: ***
