Telkom useless

I have been waiting for a settlement amount of my Telkom bill since November as I didn't want to get my line suspended however I was charged for September which was incorrect I have been waiting for the proper amount due excluding September my line is now cut I have already submitted a query regarding this matter via hello Peter I have sent numerous email with no response I would now like to settle my amount excluding September and cancel as I no longer require telkoms useless services I will find another supplier . Please can someone contact me so this matter can finally be resolved