Telkom Useless

Logged a online request on 3rd Sept 2018 to cancel my two numbers as they were close to reaching the contract end. On the 13th my request was actioned. Today is the 15th of Oct 2018 and both numbers are still active. Telkom continues to bill me for the contract. Telkom chooses to ***** money from their customers by deliberately configuring their systems to delay customer action. Case number ********** 3 and ********** 5. Can you idiots catch a wake up and cancel the two numbers and refund my money.!!!!!!!!!!