Telkom Useless

I cancelled my Telkom Line on 11 May 2018 online. Got a call on the 28th to “confirm” my request. The line was supposed to be off on the 11th on june ( with the 30 day notice period) The line was still on, so I phoned again. Was told that they see a cancellation request on the system but that it’s not done and that he will “escalate “ the matter and that I should phone again if I don’t hear from them in 7 working days, which I obviously didn’t!

In the meantime I of course received another bill (which will not be payed, if you were wondering )

Phoned back AGAIN after 7 days. After holding the line for 20 min, got through to the billing department , explained everything just so the lady could tell me to hold the line and she put me through to TECHNICAL SUPPORT of all departments! Of course they could not help me so they put me through to SALES, who again put me through back to Billing!!! No one knows what is going on in this pathetic company!!!

I was told on Wednesday that the line will be cancelled during the course of the day.... guess what??? Stil on...

Obviously they REALLY want my business but I don’t give a ****!! You can carry on sending me bills, I can not care less!! I have several call recordings and reference numbers to proof that I cancelled the service

What a JOKE!!!