TELKOM useless

TERRIBLE DISGUST. I called Telkom 9 days ago on 28 May 2018 to relocate my line....... Luckily I followed up with a call today 04 June 2018 and they told me that the order has been cancelled? They said the reason for the cancellation was because the request was to move the speed of the line from one place to another . So can someone tell me how does relocate speed of a line, you have to be kidding me. There is not one good experience that I can think of with Telkom, if they had to give me free high speed internet for a full 2 years I would still complain about them this is how bad their service is and the system is always slow on the other end when calling in. I hope Telkom gets strong competitors so that everyone can rather opt to get service from their competitors. Telkom ref ********** 03