Telkom useless

<p>Good day</p> <p>We have two telkom accounts. I Dheashan Padayachee has a cellphone contract and my mom Sowbagiam Padayachee (telephone ********** 741) has a landline with ADSL 10 mb line. For over 2 weeks ive been battling with Telkom to get my internet back online. I logged three hellopeter complaints with no assitance or resolution. I pay my moms and my cellphone contracts and now because these lines are down for so long ive been using my cellphone contract for data when im at home. When the heck is my lines going online and why the hell is the landline numbers switched to a number of ********** 893. All of my neighbours and friends has their lines back online and theres was resolved three days after the fault. I keep getting that this was escalated with no TAT. What is the problem and why cant you help more efficiently with good service. Telkom cannot suck so much.</p>