Telkom - Useless

<p>For six months we have struggled with intermittent internet.</p> <p>Faulty cards on the exchange different stories from technicians.</p> <p>I reset the port threee times a day.</p> <p>I have spoken to more than 20 customer care consultants - William, Precious, Sakhile, Daniel, Lerato, Thabiso, Jeremy and to several supervisors, one particualr gentleman who made all these amazing promises but ignores my emails. and then Clarence from the techincal deparment in our area. Lies that he sent a technician and they couldnt find fault. The technician hadnt even been. When i reported this they sent two technicians oh so quickly. They came and looked at the 'issue', said nothing is wrong with the line, said it could be the fax line causing interference , unplugged it (ADSL line shared with the fax) .. left and no-one followed up. The problem still persists but oh my, it was cool of them to close the ticket because they hate their jobs (?) ... the arrogance of the techinicians was to pass the buck probably because they have to deal with the daily abuse from clients.</p> <p>No fibre for this area in the future either,, so we are stuck like ducks with a ********* called Telkom</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>