TELKOM = USELESS!

If you are considering using Telkom as a mobile provider, DONT! I have been going back & forth with Telkom for 3 months as I am being charged for a recurring data bundle that I NEVER agreed to pay for. It was free as part of my contract and since the 24 months have finished the recurring data bundle is being charged for. I first enquired this in FEBRUARY where I was given a credit due to their mistake & then it happened again in March!!! I had to call again to tell them to credit my account AGAIN & to REMOVE IT. And guess what? This month my invoice come again, I have NO CREDIT from the previous month & the bundle is STILL on! They tell you that your query will be resolved in 72 hours, but I called in the beginning of March and clearly nothing has been done!<br> My account needs to be refunded for the data bundle charged for in March and February and it needs to be REMOVED! Why cant such a simple request get done?<br> And on top of it, I went into the store this weekend to upgrade my phone to the Samsung Galaxy S6 & they have NO STOCK due to it being financial year end and the consultant couldnt even tell me when they would get stock. I will definitely be taking my business elsewhere!