Telkom upgrades

I have 2 contracts with Telkom Mobile. I upgraded in the first week of February 2015. Got the new phones. Beginning of this month I was sent my two invoices stated basically double the amount I used to pay. When queried, I sent an email querying the amounts. So they told me that I have to pay a full month for February for the two previous phones as well as a full month for February for the new ones at the same time. No pro rata charged for the phones. If this was told to me I would not have upgraded. I also had to pay R100 per contract to do the upgrade, what for I do not know. So I queried why I was not charged pro rata. I sent email upon email upon email, no feedback. Eventually someone rep**** saying regardless, I will still pay the full amount as stated on the invoices.<br> <br> In the meantime the one phone of the new contract was ****** in George just two weeks after receiving it. The phone was blacklisted and the sim blocked According to the police, all contract phones must have insurances. When I asked Telkom about this, they only said sorry for your loss, we don't do insurances. I still don't have a phone but received an email just now that my number is suspended.