TELKOM UPGRADE ON TWO DEVICES

Application for an upgrade on not 1 but 2 cellphones, still at the credit vetting department. I have no issues regarding my credit score and the consultant at the Bedford center branch said it would take a day, this was the 24th of April, today is the 30th off April and still no response, To make matters worse, your twitter customer service agents said the reason for the delay was due to stock which is a lie, the phones are sitting at your Bedford center branch awaiting approval from the vetting department. Your system still says "waiting for cv***8" Someone please sort this nonsense out, it makes no sense why you would treat returning, loyal clients like this when there are other service providers.