Telkom Upgrade Harassment

As a small business owner I have taken out Telkom mobile contracts for myself and 5 of my staff, so in total I have 6 FreeMe Contracts. They are out of their contract term and are on a month to month basis which I an VERY happy with.

Myself and the 5 people who use the contracts KEEP GETTING HARASSED by the call center to upgrade these contracts. We get roughly 2 calls a week per number that can be upgraded. That's 10 calls a week for the last 3 or 4 months and no matter what I do I cannot get them to stop harassing us to upgrade. The last person I spoke to I told that if it continues with the harassment, even though we are happy with the contracts, we will move all 6 to another network.

Naham Primo phoned me today, after multiple reassurances that we would no longer be phoned. He said he was not allowed to give me his line manages name, which is weird, but eventually said it was Kaylin Promise. He then put the phone down on me while I was busy talking to him, not allowing me to talk to her.

Very unprofessional treatment of an irate client with so many contracts.

Please! Please! Please, do something about this, I am tired of being harassed to upgrade!