TP
Thabo P

1 reviews | Active since Jan 2016

15 Sept 2021, 19:42

Telkom update

I have not renewed my contract with telkom and have ask them to put me on prepaid which they did as I did not receive the benefits, to my surprise on my ITC telkom has updated and I now have a new balance of R4976 to be paid. They were supposed to close off the account. Somehow someone is messing up my credit records.

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Replies (3)
TP
Thabo P's update17 Sept 2021, 09:13
Reviewer Update
Till today nothing from telkom
TP
Thabo P's update21 Sept 2021, 09:12
Reviewer Update
On the 16 September I call telkom customer service and log a case regarding my R4976 issue they gave me a reference ***6 till today no answer from telkom.
TP
Thabo P's update30 Sept 2021, 14:13
Reviewer Update
To get a settlement letter from Telkom, it takes 72 hours turn around time