GN
Geraldine N

1 reviews | Active since Jun 2016

13 Feb 2017, 08:31

Telkom Up to NONSENSE

<p>So this is maybe my third or fourth time trying to install wifi in my house. I have done this previously in October and November and they cancelled my order without reason. So I had left it a while. <br />Came January I saw they had a special for R799 so I decided to try again and wait and see so we spoke to a very nice helpful lady who advised that is it better to migrate the lines. Which is what we did. They gave us an email login and password and everything. I called a week ago and the lady said that it's been booked for delivery. Upon calling today and finding out what's been the issue as it's been 21 days. The call center lady says it's been cancelled but she doesn't know why. I asked to speak to the manager she said she will tell me the same thing and that she's busy. I am still holding on the line gone 26 minutes and I am awaiting for the manager. Call center agent even refuses to give her name. And she just rudely puts me on hold</p> <p>Ghis is is utter nonsense where we don't get told and they keep canceling my order for no such reason. I am literally fed up and need IMMEDIATE answers</p>

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