Telkom UNWILLING

Unwillingness to provide proper assistance for three separate issues and straight out being **** to. 1) Our new Fibre internet line is slow, on Fridays, every week, non-existing. Several times we reported this and it was so-called "reset". Apparently the initial setup wasn't configurated at all. The reset was done Thursday past, 13 Aug 2020. Since yesterday the internet is virtually not functioning and we cannot work, but the assistant says there is nothing wrong. that she cannot find any information on my ID number and that the account shows "cancelled and deceased". What the heck????? WE WORK FROM HOME!!!! 2) An LTE contract which I have been trying to cancel for 4 years was meant to be cancelled at the time and still goes off my account. There is NO assistance telephonically. I keep getting cut when calling to cancel. WHAT THE HELL!!!! 3) I requested cancellation of a landline since 2014 and after NUMEROUS TIMES providing the ORIGINAL cancellation reference, I still receive invoices and Telkom wants to take me to court.

What is one to do in this country?!!!!!!!!!!!!!!!!!!!!!!!!