TELKOM UNSOLICITED CONTRACT

TELKOM UNSOLICITED CONTRACT How on earth Large Business entities such as Telkom can take advantage of their poor customers to invoice them for a products which has not been signed for. Do customers become automatically liable of payment for the reason that they have filled online form to request detailed information on the products ?

During the course of last year , I filled the form online to request information on the Promotional 10GB From Telekom. After have filled the information , I received the information that a consultant will contact me …. No consultant had contacted me and I tried unsuccessfully to get hold of Telekom over the phone . Every time I call the customer care I am either RE - directed to WhatsApp or to Sms . Suddenly, Telkom has just send the 10 Gb and claiming to deduct money from my account in their possession as I have been dealing with them for the past 2 years . I went to report the incidence to Telkom store in Alberton, for 3 hours waiting in the queue , my number has to be sent to the head office for someone to come back to me , and when the gentle man come back to me he had to redirect me unsuccessfully to their sales department . I have not signed up for the 10GB and I am not prepared to pay for it . I will consult with my Bank to reverses any debit order I will receive from Telkom regarding the above 10GB. Should my bank not come to the party , I will definitely close the account and change my Banking details

Yours sincerely M . PM. 082 502 0114