Telkom: Unsafe network Provider

I am very unhappy at Telkom mobile and i will be filling legal action against them for disconnecting my line and porting me without any of my consent. No sms was sent asking me to authorize the port which anyway took place to MTN. One of your call centre agents told me,after waiting on the line for over 30 minutes, that you only ask authorisation from contract customers. Why is that?prepaid customers deserve to know what is going on with their number too! I never request to be ported from telkom although this is something i have always thought about due to bad network problems with them since i do business which requires my cell phone number to be on All The Time!!!

I went to telkom mobile store to report this issue and also phone them, they told me to wait my reversal will take more time maybe 24 hours. I DO NOT HAVE THAT TIME! I run a business and every moment of not having my number i costing me a loooot of money. I called MTN using my own airtime and that process was also costly for me! My cellphone number even changed to 081 at some point even clients coudnt recognize me... I need my cell phone number back online, am losing massive businesses.