Telkom - Unresolved problem re Telkom email add

I despair - of problems with Telkom. Telkom finally cancelled my superfluous landline and ADSL - But although I have kept the other Telkom line and still have a Data package I have been told by their Call Center that I will need to pay an additional fee of R15.00 per month to keep my Email address. I do realise that the amount seems small but as a Pensioner - every R10 counts!!!! After posting my complaint/query lat week - the following rather confusing and illogical reply was received:<br> <br> \"We are sorry you have to use this medium for your query to be attended and resolved