MS
Mike S

1 reviews | Active since Jun 2018

22 Jan 2019, 13:28

Telkom - Unreliable, slow lines, endless downtime

After 3 months my account still hasn't been sorted out and the have the cheek to block my account for none payment. They incorrectly backdated data line charges to my account so i refused to pay until it was sorted out. 3 Months with the same call center response, "they have logged a dispute" and yet i still cant make a payment because they dont know how much i need to pay.

So during this time that they are trying to workout how their invoicing system has incorrectly allocated the amounts i must be offline at my home office. No one calls you back, no one take ownership. Absolutely useless.

Still waiting for the team leader to phone me back for a solution. Can someone just give me an up to date invoice so I can pay my account!!!!!!!

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