MR
Morne R

1 reviews | Active since Nov 2015

30 Nov 2015, 14:03

Telkom Unlimited Wireless LTE

I saw the advert on the TV about the Telkom LTE deal for R599 on 22/11/2015, I then proceeded to apply on online and got a ticket number e-mail to me : ***.<br> <br> On the e-mail it says a \One of our agents will be in touch with you during office hours (Mon-Fri 8am-5pm) to dot all the I's & cross all the T's. Happy surfing!""; then option 3; then option 1 again); I have been trying to phone since last week Wednesday (24/11/2015); but it just keeps on ringing; I hang up after 30min+- of no answer; as I'm typing this the time on my phone is 25min and counting.<br> <br> My father worked for Telkom for 25 years; so I really want to support Telkom and give them a chance; because my current ISP sucks badly; but I can't get someone to phone me.<br> <br> Regards;<br> Morne Roux<br> """

0
Replies (1)
Telkom
Telkom's reply01 Dec 2015, 13:37
Official
Hello MorneBeanRoux,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM173285
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
***