CE
Charles E
1 reviews | Active since Dec 2015
28 Dec 2015, 18:01
Telkom Unlimited Wireless Broadband
App**** successfully online for Telkom's Unlimited Wireless Broadband and received an email on 14 Dec with my ticket number and that a consultant would call shortly to finalise the application. Finally had a call from Telkom Sales today after waiting for weeks, but unfortunately I was unable to take the call as I was in a meeting. Ayanda left a message asking me to call 10213 if I'm still interested. Having tried to call 10213 and waiting for 20min without answer I then tried 10210 also without answer. At this point I think that the only way for me to get wireless connectivity is to use another company and cancel my current Telkom landline and ADSL account. Exceedingly poor service from Telkom.
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Replies (1)Telkom's replyOfficial
29 Dec 2015, 03:59Hello chaeks,
Thank you for bring this matter to our attention,
Please be advised that your query has been sent to our On-line Sales team and further assist with your application and we will contact you with feedback.
Your reference number: SM182053
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Please be advised that your query has been sent to our On-line Sales team and further assist with your application and we will contact you with feedback.
Your reference number: SM182053
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Telkom's reply29 Dec 2015, 03:59
Official
Hello chaeks,
Thank you for bring this matter to our attention,
Please be advised that your query has been sent to our On-line Sales team and further assist with your application and we will contact you with feedback.
Your reference number: SM182053
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Please be advised that your query has been sent to our On-line Sales team and further assist with your application and we will contact you with feedback.
Your reference number: SM182053
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
