CE
Charles E

1 reviews | Active since Dec 2015

28 Dec 2015, 18:01

Telkom Unlimited Wireless Broadband

App**** successfully online for Telkom's Unlimited Wireless Broadband and received an email on 14 Dec with my ticket number and that a consultant would call shortly to finalise the application. Finally had a call from Telkom Sales today after waiting for weeks, but unfortunately I was unable to take the call as I was in a meeting. Ayanda left a message asking me to call 10213 if I'm still interested. Having tried to call 10213 and waiting for 20min without answer I then tried 10210 also without answer. At this point I think that the only way for me to get wireless connectivity is to use another company and cancel my current Telkom landline and ADSL account. Exceedingly poor service from Telkom.

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Replies (1)
Telkom
Telkom's reply29 Dec 2015, 03:59
Official
Hello chaeks,

Thank you for bring this matter to our attention,

Please be advised that your query has been sent to our On-line Sales team and further assist with your application and we will contact you with feedback.

Your reference number: SM182053

We sincerely apologise for any inconvenience caused.

Regards
Lindani
Telkom Social Media Team