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shaheedd S

1 reviews | Active since May 2016

21 May 2016, 09:11

Telkom unlimited deal comes with pathetic limited service

<p>I have had an unfortunate displeasure of signing up Telkom Unlimited contract. What they don't tell you is that it comes with limited service. </p> <p> </p> <p>My LTE speed on my S7 dropped to around 300kbs since yesterday Friday 20th May 2016. I am paying R1799 pm for this package just to find that they do not provide support on weekends. I now have to now wait until Monday for someone to help me. </p> <p> </p> <p>WHAT'S THE POINT OF AN UNLIMITED CONTRACT WHEN YOU CAN'T GET SUPPORT. TELKOM, I REALLY THOUGHT YOU GOT YOUR ACT TOGETHER. SHOULD'VE KNOWN BETTER. </p> <p> </p> <p>CAN SOMEONE AT TELKOM PLEASE FIX THIS. THIS IS JUST NOT ACCEPTABLE. </p>

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Replies (1)
Telkom
Telkom's reply24 May 2016, 11:13
Official

Hello shaheed-domingo

This response serves as confirmation that your query has been received.
Your reference number : SM236222
A consultant from our mobile team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.