JJVR
Johan Janse Van Rensburg

1 reviews | Active since Sept 2010

25 Feb 2016, 16:20

Telkom ******** billing for no service

Hi Telkom <br> <br> I have been contacted today by debt collectors <br> <br> I moved and logged the relevant calls for the move . <br> When i moved in i was told by telkom that they can not provide the service <br> <br> To my shock i was billed for a month that i did not get services for <br> <br> Logged multiple calls as there was people in my kompleks that had ADSL<br> After going into the telkom shop and logging calls nothing happened <br> <br> Now after almost a year later i get a call <br> <br> A very disappointed ex customer ... <br> I would rather use another service provider than ever going back to Telkom<br> The worst part is that it was advertised as a month to month service

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Replies (1)
Telkom
Telkom's reply25 Feb 2016, 16:49
Official
Hello JohanBravo,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.