Telkom ******** Billing

Very Disappointed to find that there has been recurring subscription charges for Itunes on my Telkom Account from the time of my upgrade. The amounts in question is R2000 for a few months and there-after R490 which has been charged to me monthly without my knowledge. Yes I have signed up for Itunes Music which is a cost of R89.99 per month which is not even close to the figures which are being charged as a set monthly. I have tried on numerous occasions to speak to a consultant with no luck as numbers either keep you on permanent hold or kick you out after some time

My Account number is ***

Really unacceptable and your systems are not making it very easy to speak to someone on resolving this issue