Telkom unknown bill from 1995 blocking my new line

Went into Telkom made arrangements for our line to be put in everything was sorted. Phoned twice to follow up they said they are waiting for their telkom installers to come and put in my line. Friday 18/09/2015 I went to the telkom store in Centurion to load data on my ****le, I thought I would check on my order since I was there anyway, I was then informed that a account not payed from 1995 was blocking my order. As to my knowledge I had payed my bill and also I was never sent statements or called about the fact that on their side there was an outstanding amount they said they would fix this problem by monday morning, it is monday morning I decide to follow up then Telkom tells me that the bill outstanding according to them is now from 2001 after it was 1995 on Friday????? That Makes no sence! I do not owe Telkom anything. I have not received anything from them since i last cancelled my line in 1995 and as to my knowledge i had payed everything off. <br> <br> Also when i went the first time to apply for my line my ex husband of 25years that is also now dead ... well his details replaced mine.??? HALO TELKOM ??? <br> <br> Wake up Telkom WHY IS YOUR SYSTEM NOT WORKING.