Telkom Unjustified Call Out Fee

<p>A technician came out to check why my line sync was erratic. He checked and confirmed that there was no issues with the copper from the telephone pole to my house but did say that he was picking up noise from the pole heading towards the exchange. In about an hour he came back to say that he could not locate the fault as the noise was gone. My line still dosent sync properly (fluctuates around the 6mbps mark on a 10mbps service) but i had given up on the idea that Telkom could actually sort it out. For a long time my line was solid at 10mbps down and 1mbps up. <br /><br />Ive now just seen my bill and seen that im being charged for an unnecessary call out! I dont think this fair as the tech that came out did say that he picked up a fault on the line to the exchange. Ive tried contacting telkom but was on hold for about 40 minutes and gave up on that, I then tried the online chat service, but after about half an hour of wating for a "friendly" service provider to join the chat I gave up on that too. </p>